Q: Are samples free?
Yes! We offer maximum 5 samples free of charge for any new cases. Customers just have to bear the freight expense only.
Q: How am I sure about the quality?
All Sophon Space Products are assured to be authentic and built upon components of tier 1 vendors in the industry. Our facility is ISO 9001 and ISO 14000 certified. Sophon Space’s previous shipments underwent the severe test for FCC, CE/CB, ETSI, ARIB, RoHS and REACH etc. All of our products are assured by complete QA procedures such as DQA, SQA, IQC and OQC etc. Our after-market service system also reserves optimal mechanism to ensure that any quality issue floated after delivery be addressed promptly.
Q: Is OEM service available?
The Sophon Space is open to such business cases. The client would be appreciated for providing detail requirement documents for review in the very beginning.
Q：Are the products sold by Sophon Space made by itself？
Sophon Space sells some private label products. But not all of our products in Sophon Space are made by ourselves. As an IoT convenient store, Sophon Space sell authentic products from different original vendors. All the vendors and products were strictly selected. With its efficient and resilient supply chain management system, Sophon Space can offer quality products with competitive prices and agile response. Our ideal is to make you build IoT fast and easy-come and go with all the stuff you need, and assured value buy!